Privacy Policy

Effective Date: September 30, 2025

IST Co.,Ltd (hereinafter "IST," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy (hereinafter "this Policy") outlines how we collect, use, and protect your personal information in connection with our website (the "Site") and the travel services we provide (the "Services").

Article 1 (Personal Information)

"Personal Information" in this Policy refers to "personal information" as defined in the Act on the Protection of Personal Information (Act No. 57 of 2003) of Japan. It means information about a living individual which can identify the specific individual by name, date of birth, address, telephone number, contact information, or other descriptions contained in such information (Personal Identification Information).

Article 2 (Collection of Personal Information)

We may ask for Personal Information such as name, nationality, e-mail address, telephone number, and other information necessary for travel arrangements (such as gender, age, and health information for those requiring special consideration) when you use the inquiry or booking forms on the Site, or when you apply for our Services. The Site may also use cookies to improve website functionality and analyze site usage.

Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which we collect and use Personal Information are as follows:

To process your reservation, verify your identity, and to arrange and manage the itinerary so that you can receive the travel services (hereinafter "Travel Services") provided by transportation and accommodation facilities, in accordance with the travel itinerary set by us.
To contact you and respond to your inquiries (including identity verification).
To improve our Services and develop new ones.
To provide you with information about our Services.
For purposes ancillary to the above.

Article 4 (Provision of Personal Information to Third Parties)

We will not provide your Personal Information to third parties without your prior consent, except in the following cases. This excludes cases permitted under the Act on the Protection of Personal Information and other laws.

When required by law.
When it is necessary to protect human life, body, or property, and it is difficult to obtain your consent.
When it is particularly necessary for improving public health or promoting the sound upbringing of children, and it is difficult to obtain your consent.
When it is necessary to cooperate with national or local government authorities in performing their legal duties, and obtaining your consent may impede such performance.
When, within the scope necessary to achieve the purposes of use set forth in Article 3, we provide your name, age, gender, telephone number, nationality, and other necessary information to transportation/accommodation facilities and travel arrangement agents, by sending it via electronic methods in advance.

Article 5 (Data Security)

We implement appropriate technical and organizational security measures to maintain your Personal Information accurately and up-to-date, and to protect it against unauthorized access, loss, destruction, alteration, or disclosure.

Article 6 (Disclosure, Correction, and Deletion of Personal Information)

If we receive a request from you (the individual) for the disclosure, correction, addition, deletion, or suspension of use of your Personal Information, we will promptly respond in accordance with the law after verifying your identity.

Article 7 (Use of Cookies)

Our Site may use cookies to improve website functionality and analyze site usage. A cookie is a small text file stored on your computer; it does not identify you personally. You can set your browser to refuse cookies, but please note that this may limit your ability to use some features of our Site.

Article 8 (Changes to This Privacy Policy)

The contents of this Policy may be amended without notice to you, except as otherwise provided by law or in this Policy. Unless otherwise specified by us, the revised Privacy Policy shall become effective from the time it is posted on this Site.

Article 9 (Contact Us)

If you have any questions about this Privacy Policy, please contact us at:

Operator: IST Co.,Ltd
Address: 752-21 Agocho Shinmei, Shima City, Mie 517-0502, Japan
Phone: +81-599-52-0882 / FAX: +81-599-52-0887